Frequently Asked Questions
Everything you need to know about our home and garden solutions.
What materials are Keter products made from?
Our products are primarily crafted from high-quality, durable resin that is weather-resistant and UV-protected to prevent fading, rusting, or peeling over time.
How long does shipping take for large outdoor storage units?
Standard shipping typically takes 5-7 business days. For oversized items like sheds and deck boxes, we use specialized freight carriers who will contact you to schedule a delivery window.
Is assembly required for your furniture and sheds?
Yes, most items require some assembly. We provide comprehensive, step-by-step instruction manuals and all necessary hardware in every package.
What is your return policy for home goods?
We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Do Keter products come with a warranty?
Yes, we stand by our quality. Most of our products carry a limited warranty ranging from 2 years to a lifetime warranty, depending on the specific model and category.
Are the storage sheds waterproof?
Our sheds are designed to be weather-resistant and keep your belongings dry. They feature heavy-duty floor panels and weather-sealed joints to protect against rain and snow.